Common Phrases for Business Letters

Request for information

    I am writing to inquire about . . .
    I am writing in reference to . . .

    I read/heard . . . and would like to know . . .

    Could you please send me . . .
    at the address below/above

    Thank you for your assistance.
    I look forward to hearing from you.

Response to request

    Thank you for your interest/inquiry

    Enclosed is the information you requested.
    You can learn more about this at . . .

    If you have further questions,
    If you require assistance, please contact:

    If I can be of more help, please feel free to contact me at . . .

Sample Sentences: Requests

    Could you please send me your most recent brochure?
    Could you fax me the results of the market survey?

    I would like to order ten copies of the book, Touchy Situations.
    I would be very grateful if you could send me this information.

    Please return the enclosed envelope with your payment.

Sample Sentences: Goodwill

    Thank you for your hospitality.
    I enjoyed having lunch with you last week while I was in New York.

    Congratulations on your promotion to General Manager.
    I want(ed) to congratulate you on your new position.

    I was happy to hear that contract negotiations went well.

Sample Sentences: Introduction of Product/Service.

    I am writing to tell you about . . .
    (Our new product) is coming out next month.
    This product/service is designed to (help you) . . .

Sample Sentences: Reference

    I am writing in regard to . . .
    I am writing in reference to . . .

    Please refer to the enclosed invoice/brochure.
    I hope you have had a chance to look over the materials we sent.

Sample Sentences: Confirmation

    I am writing to confirm . . .
    I would like to confirm what we discussed last Friday.
    I would just like to confirm the main points we discussed . . .

Sample Sentences: Notification

    I am writing to let you know that . . .
    Please be aware/informed that . . .
    I would like to inform you of a recent policy change. I am happy to inform
    you that . . .
    Your request for funding has been approved.

Sample Sentences: Offering Assistance

    We would be happy to . . .
    If we can be of assistance, please don't hesitate to ask.

Sample Sentences: Collection

    According to our records . . .
    Our records show that . . .
    Your monthly installment is past due.
    Please send payment as soon as possible

    source: http://www.eslgold.com/